At FIT4MOM McAllen, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services online, in person, or through SMS or email communications.

1. Collection of Information

We may collect personal information when you register for classes, sign up for updates, or communicate with us. This information may include, but is not limited to:

• Full name

• Email address

• Phone number

• Home address

• Emergency contact information

• Payment information (handled securely via third-party processors)

We collect this information to provide services, process registrations, and deliver a personalized experience.

2. Use of Information

The personal information you provide is used solely for the following purposes:

• Registering you for classes and managing your membership

• Communicating important updates such as class reminders, cancellations, or schedule changes

• Sending promotional offers, event invites, and wellness resources

• Responding to inquiries and providing customer support

• Improving our programs and services based on feedback and engagement

We do not sell, trade, or share your personal information with third parties for marketing purposes.

3. SMS and Communications

When you opt in to receive communications from FIT4MOM McAllen, you may receive emails and SMS messages related to our services.

Types of SMS Messages: You will receive SMS messages related to class reminders, schedule updates, event invitations, promotional offers, important community announcements, and messages to schedule or confirm appointments, as well as customer support communications. These messages are intended to keep you informed and connected to our community.

Message Frequency: Message frequency varies depending on engagement, with up to 1–2 messages per week.

Message and Data Rates: Message and data rates may apply based on your mobile plan.

Help Instructions: For assistance, reply HELP to any SMS message. To stop receiving SMS messages, reply STOP at any time.

You can also unsubscribe from emails by clicking the “unsubscribe” link at the bottom of any message.

Your mobile number and other contact information will only be used for FIT4MOM McAllen communications and will never be shared with third parties.

4. Data Security

We implement industry-standard safeguards to protect your personal data from unauthorized access, misuse, loss, or disclosure. This includes encryption, secure servers, and limited internal access to personal information.

5. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations, our services, or data practices. Any changes will be communicated via email or posted prominently on our website.

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at amandathompson@fit4mom.com