Membership Account Holds and Cancellations
CANCELLATIONS
Email Amanda Thompson to change the status of your membership. All requests need to be received in writing 10 days before the next payment is due. Once payment processes there are no refunds.
There is a $50 early-termination fee for memberships with a commitment period.
Access to FIT4MOM On Demand will be revoked upon membership cancellation.
HOLDS
Memberships can be placed on hold for the maximum of 4 months for $20.
Holds will start the day before your next billing cycle (with advanced notice). Our system auto-prorates your membership upon release of your hold so no paid membership is lost. There are no refunds on dues once payment has been paid. To avoid payment, all requests need to be received in writing 10 business days before the next payment is due.
A hold for newly postpartum moms is free during your recovery period. Join us after your 4 month hold or once you get medical clearance to resume physical activities.
You can return from your hold on any day of the month. You need to email Amanda Thompson at least 24 hrs prior to your return. If you attend class without advanced notice, your credit card on file will be charged the drop-in rate of $15/class.
You can email Amanda Thompson at amandathompson@fit4mom.com - subject: "Cancel Membership" or "Hold Membership"